Privacy policy

Effective Date: September 16, 2025
Last Updated: September 16, 2025

Pets AI (“we,” “our,” or “us”), owned and operated by Generative Entertainment LLC, respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (“App”).

1. Information We Collect

When you use Pets AI, we may collect the following types of information:

  • Account Information: If you sign in, we may collect your email address or other login credentials.

  • User Content: Images you upload or generate, prompts you provide, and related metadata.

  • Device Information: Basic device details such as model, operating system, and app version.

  • Usage Data: Anonymous analytics on how you interact with the app (e.g., feature usage, error reports).

  • Purchase Information: If you make in-app purchases, transaction details are processed securely by the App Store/Google Play. We do not store payment card details.

2. How We Use Your Information

We use the collected information to:

  • Provide and improve the Pets AI app.

  • Generate pet images and deliver requested content.

  • Maintain account functionality (logins, subscriptions, purchase history).

  • Monitor usage patterns to improve performance and fix issues.

  • Communicate important updates, such as changes to the app or this Privacy Policy.

3. Sharing of Information

We do not sell your personal information. We may share limited information in the following cases:

  • Service Providers: With trusted third-party providers (e.g., cloud hosting, analytics, AI processing) to operate our app.

  • Legal Requirements: If required by law or in response to valid legal requests.

  • Business Transfers: If our company or assets are merged, acquired, or sold, user data may be transferred as part of that transaction.

4. Data Storage and Security

  • Your content and account information are stored securely using industry-standard protections.

  • We take reasonable steps to prevent unauthorized access, disclosure, or alteration.

  • However, no method of electronic transmission or storage is 100% secure.

5. Children’s Privacy

Pets AI is not directed to children under 13. If we become aware that a child under 13 has provided personal data, we will delete it promptly.

6. Your Rights

Depending on your region, you may have the right to:

  • Access, update, or delete your information.

  • Opt out of certain data uses (e.g., analytics, marketing).

  • Request a copy of your stored data.

To exercise these rights, please contact us at: company@genent.win.

7. Third-Party Services

Pets AI may use third-party services such as:

  • Analytics providers (e.g., Google Analytics, Firebase Analytics).

  • Cloud storage and AI models for image generation.

These third parties may collect data as described in their own privacy policies.

8. International Users

If you are accessing Pets AI outside of the United States, please note that your information may be transferred and processed in countries with different data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted in the app with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: company@genent.win
Company Name: Generative Entertainment LLC